Adding Events & Monitoring Your Content
Interface

Once you open the Road Event Reporter, you will see the platform interface, which consists of the map and all the other features.

Road Event Reporter interface.
  1. Map View tab - this is the main Road Event Reporter view showing a map with the traffic content provided by all the users. Here you can create events, search for the existing events, and navigate on the map.

  2. My Work tab - a dashboard where all your content is located in form of a convenient list. It allows you to easily manage and edit your events and locations without the necessity of searching them on the map.

    You can read more about the "My Work" tab here: https://support.move.tomtom.com/road-event-reporter-my-work/

  3. Browser tab - a separate section showing all the events created by all the users on a list with advanced adjustable filters to narrow the results.

  4. Switch to TEST environment - it is a separate, safe space where you can get to know the application better. It allows creating fake content and playing with the features without polluting the production environment.

    To get access to the test environment, please contact us at: MoveSupport@tomtom.com

  5. Filters:

    Event date range - it allows you to filter the visible events by a specific date range. It is important to keep in mind while searching for an event on the map because it has a major influence on the results.

    For example, you may not find a particular event because of the incorrect date range used in this filter.

    Validity - this filter allows you to see the events based on their current status; upcoming, active and expired.

    Non-RER events (Third-party locations switch) - a simple way of choosing whether you want to see the events imported from sources other than Road Event Reporter on the map or not.

    Turning it off will let you see only the content created on our platform.

    Created by - this search option allows you to find events created by other users from your organization by entering their e-mail address.

    Keep in mind that you will not find events created by users from different organizations due to TomTom privacy measurements.

    Filter by causes - here you can select and filter the events by their types. You can choose from Road Works, Natural Disaster, Public Event, Accident, and COVID-19 related locations.

  6. Search windows - there are two different search windows:

    Search for events - it is located in the upper left section and allows you to find the specific event/location by using its name or ID.

    Search - it is located in the upper right section of the map and allows you to go to a specific geographical location. Here you can enter a country or city name, the exact address, or coordinates you are interested in.  

  7. Traffic Map Layers - an option to turn on/off the additional map layers provided by Road Event Reporter.

    Traffic Incidents - this layer allows you to see all the traffic events that are currently available in our services, even those created outside Road Event Reporter.

    Enabling it will help you to see road network incidents such as closures in a given location. It is useful in case you want to add a closure event but want to make sure that there are no closures already added in that location. You can also use it to verify if closures you added have any impact on the road network.

    Traffic Flow - this map layer allows you to see current speeds on the road network based on different colors. The color indicates the traffic condition.

    Red indicates very slow or stationary traffic. Yellow indicates slow-moving traffic. Grey indicates a closed road, roadworks, or other events.

    With this visualization city centers where speed limits are lower would typically be orange/reddish.

    Free-flow speed is the speed with which cars can drive on a particular road segment at night hours, for example at 3:00 AM (when there is no traffic).

  8. List Of Events - this list shows all the road events that are visible in the current map view. The events can be selected and edited (when created by the user browsing them) from the list which is sometimes easier than selecting and editing them on the map, especially when there are many events located close to each other.

  9. Event Details - once you click on a certain event icon on the map, a pop-up window will appear. This window contains a summary with all the details about that specific event such as the name, ID, event status, date range, and information about the user who made it.

    Clicking the event name will transfer you to a separate section dedicated to that event.

    There are also buttons to zoom in to that location and to create and copy a shareable link that you can use to share and send the event as an URL.

  10. New Event - clicking this button will allow you to create new content in Road Event Reporter.

  11. Release Notes - a changelog section that contains all the updates and changes made within the application.

  12. Support Center - the location of our support center page you are currently on. It contains the user guides for each product, FAQ section, and helpful use cases.

  13. User Account - the name of the Move Portal user that is currently logged in. Clicking it will allow you to change your account settings or simply log out.

  14. Feedback - here you can report your issues or share ideas for improvements. We also encourage you to send your ideas via e-mail to MoveSupport@tomtom.com

Not finding what you are
looking for?

Please send us an email on movesupport@tomtom.com
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